Privacy Policy

Privacy Policy for The Carter Group, eXp Realty

Effective Date: 11/01/2023

At The Carter Group, eXp Realty, we are dedicated to safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, maintain, and disclose information gathered from users (“User” or “you”) of our website www.thecartergroupsells.com (the “Site”). It applies to the Site and all products and services offered by The Carter Group, eXp Realty.

1. Personal Identification Information
   We may collect personal identification information from Users in various ways, including when Users:Visit our Site
   Register on the Site
   Subscribe to our newsletter
   Respond to surveys
   Fill out forms
   Engage with other activities, services, features, or resources we provide
   Users might be asked for details such as name, email address, mailing address, and phone number. You can always choose to visit our Site anonymously. We will collect personal identification information only if you voluntarily submit it. However, refusing to provide certain information may limit your ability to use some Site features.
2. Non-Personal Identification Information
   We may gather non-personal identification information whenever you interact with our Site. This may include:Browser name
   Type of computer
   Technical information about your means of connection (e.g., operating system, Internet service providers)
   Other similar data
3. Security of Your Personal Information
   We are committed to protecting your personal information from unauthorized access, use, or disclosure. We employ various security measures, including Secure Sockets Layer (SSL) protocol for data encryption. However, please note that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
4. Use of Cookies
   Our Site may use “cookies” to enhance your experience. Cookies are small files placed on your hard drive for record-keeping and sometimes to track information about you. You may set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without them.
5. How We Use Collected Information
   [Your Company Name] may use your information for the following purposes:Account Facilitation: To help create and manage your account.
   Marketing Communications: To send promotional emails and updates, in line with your preferences.
   Customer Support: To respond to inquiries and provide assistance.
   Service Improvement: To personalize user experience and improve our Site based on feedback.
   Periodic Emails: To share company news, updates, or related product and service information.
   If at any time you wish to unsubscribe from receiving future emails, detailed instructions are provided at the bottom of each email, or you may contact us directly.
6. Protection of Your Information
   We adopt appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We only share your information with your consent, to comply with laws, provide services, protect your rights, or fulfill business obligations.
7. Your Rights Regarding Deletion
   You have the right to request the deletion of your personal information, subject to certain exceptions such as:Completing transactions or providing requested services
   Detecting security incidents or preventing fraudulent activities
   Complying with legal obligations
   Engaging in lawful activities compatible with the context in which you provided the information
   To exercise these rights, please contact us using the information provided at the end of this policy.
8. Sharing Your Personal Information
   We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may use third-party service providers to help operate our business and the Site or administer activities on our behalf.We may disclose your information in the following situations:

   Service Providers: With third-party vendors who assist in our operations.
   Legal Requirements: To comply with legal obligations or respond to lawful requests.
   Business Transfers: In the event of a merger, acquisition, or asset sale.
   With Your Consent: When you have given explicit permission.

9. Third-Party Websites
   Our Site may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.
10. Social Media Logins
    If you choose to register or log in using a social media account, we may access certain information from that account, such as your name and email address. We will use this information only for the purposes described in this Privacy Policy. We recommend reviewing the privacy policies of any social media platforms you use to understand how they handle your information.
11. Data Retention
    We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When there is no ongoing legitimate business need to process your information, we will delete or anonymize it.
12. Data Security
    We strive to protect your personal information through a system of organizational and technical security measures. However, please be aware that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
13. Rights of California Residents
    If you are a California resident, you have specific rights regarding access to your personal information under the “Shine The Light” law and the California Consumer Privacy Act (CCPA). To exercise these rights, please contact us using the details provided below.
14. Advertising
    Advertisements on our Site may be delivered by advertising partners who may use cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. This information helps ad networks deliver targeted advertisements that may be of interest to you. Our Privacy Policy does not cover the use of cookies by any advertisers.
15. Google AdSense
    Some ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visits to our Site and other websites. DART uses non-personally identifiable information and does not track personal details like your name or email address. You can opt-out of the use of the DART cookie by visiting Google’s ad and content network privacy policy.
16. Changes to This Privacy Policy
    The Carter Group, eXp Realty reserves the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we protect your information.
17. Children’s Privacy
    Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain information on our Site from those under 13 years of age. No part of our Site is structured to attract anyone under 13.
18. Your Acceptance of These Terms
    By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Site. Continued use following the posting of changes will be deemed acceptance of those changes.
19. Contact Us
    If you have any questions about this Privacy Policy or our practices, please contact us:The Carter Group, eXp Realty
    Website: thecartergroupsells.com
    Address: 5616 Kingston Pike, Suite 202, Knoxville, TN 37918
    Phone: 865.803.7846