Client Reviews

Terry and Rebecca Carter and their team did an outstanding job helping us find and purchase our dream home in Knoxville, TN. Because we came in from out of state, there was a great deal we didn’t know about home buying in Tennessee and the Knoxville market in particular. Before we went out to look for homes, they took the time to educate us on these vital topics and answer our many questions. After we put in an offer on our future home that was contingent on the sale of our current home, they helped us navigate the purchase process. They were always prompt and professional in responding to our many long distance calls and texts. They also helped us connect with the other professionals and services we would need to make it to the finish line: lenders, title companies, inspectors, appraisers, pest control services, utilities and etc. We were confident they both had our best interests at heart throughout the process. However, it wasn’t just home their buying expertise we benefited from. They also answered questions like: where is a good place to eat, a good place to stay and what is the best route to take for a quick day trip into the Smokies. If you’re looking for a real estate team to help you find your dream home, don’t look any further. You’ve found them!

Jennifer is not only an amazing realtor but such a kind, patient and caring person. I’m not sure how I found her online but thankful every day! Buying a house from out of state is a big enough challenge but then also having a huge list of demands adds to the adventure. Jennifer was always ready to answer my questions, go look at any house and provide all the information needed to make an informed purchase. I can’t recommend her enough to anyone looking for an honest realtor who cares more about her customer than anything else! Tennessee wouldn’t be home now without her!

Jennifer is the best! Very knowledgeable and professional, but yet will talk in layman terms to help you better understand the process. She is always a listening ear and truly has your best interest at heart. Jennifer was always responsive and punctual in our home buying process. She is also not afraid to stand up on your behalf to other realtors or contractors and you always need someone like that in your corner. I’m so thankful to have found a realtor and a friend in this lady!

Morgan was incredibly helpful and knowledgeable when it came to selling my house. She really knows the market and guided me through every step, from staging to closing. What I appreciated most was her patience with all my questions and concerns—she never made me feel rushed and took the time to explain everything. Her expertise and support made the whole process smooth and stress-free. I’ll definitely be recommending Morgan to anyone looking to buy or sell!

Terry came referred to us from a couple friends of ours so I knew we would be getting someone good. Rarely are my expectations exceeded, but Terry managed to do it with ease. I had absolutely NO idea what I was doing but with Terry’s vast knowledge of all things real estate, I was able to not only understand but learn things along the way. He really will go above and beyond for you, not just trying to sell you any house he takes you to look at, he will give you a real honest opinion and we loved that. He worked so hard for us and I find that communication with people is so hard sometimes but he was always keeping me in the loop no matter how small the update was. I typically don’t recommend many people to others, but I’m confident that whoever I refer to him, he will work just as hard for them as he did for us and for that I am so very thankful!

Terry is one of the best agents we have ever had. He went above and beyond for us. Helped us with our dream home, made multiple trips to keep checking on the progress of our build. Very easy to communicate with and overall, just an amazing human being. Would strongly recommend him!

The Carter Group is awesome!!!! I have used Rebecca Carter for 6 transactions this year alone. She is always easy to reach and if she's busy she will call you back quickly. She has helped me get top dollar for my property and has also helped me in getting the winning bid in purchasing property that ended up going to multiple offer scenario.

Brian is a smart, thoughtful, and engaging leader. Throughout my interactions with him, he has consistently demonstrated the ability to effectively manage day to day operations, and solve complex issues when necessary. Like many great leaders, Brian often brings multiple solutions to the table. His vision, passion, and steadfastness are additional traits that make him an asset to any executive leadership team.